Do you want to control access to your park using a barrier system?

Do you want to control access to your park using a barrier system?

Anytime Booking integrates with IDS Group for seamless access control

We are pleased to announce that Anytime Booking is now integrated with IDS Group’s barrier and ANPR (automatic number plate recognition) solution. Working with multi-award winning Padstow Touring Park and IDS Group, we have developed a simple access control solution from within the booking system for holiday park and campsite owners who want to fully control who is on site.

Tas Kyriacou, Head of Business Development IDS Group said, “The Anytime Booking software is an excellent tool which is widely accepted in the industry, so it extends the scope of our offer. Together we now provide a one-stop solution for customers who want to increase their business efficiencies. Holiday parks who utilise Anytime software can commission our barrier and ANPR system to seamlessly work in tandem. This first project with Padstow Touring Park gave us the opportunity to work together and take advantage of the benefits of both systems, making life easier for staff and customers.”

Philip Barnes, Padstow Touring Park Director said, “We feel the barrier system is invaluable to our business and having the link between the Anytime platform and the IDS barrier makes booking in faster and cuts out some of the human errors. We are always looking to improve existing systems and to stay ahead of other caravan sites where we can; we feel that we can work with Anytime and IDS Group over the coming years to keep moving with the times and give customers what they want whilst making things easier for the staff to use.”

Vanessa Glossop, Communications Director, Anytime, adds “It is fantastic to be working with IDS Group to give customers like Padstow Touring Park more benefit to the technologies they’ve invested in. While IDS Group can efficiently restrict and manage vehicular access to our customers’ premises with their barrier system, a car registration entered at the point of booking in our system is automatically recognised by the ANPR camera as visitors approach for their holiday, giving them immediate access. The partnership gives further edge to our offering as a booking management platform for holiday parks and larger campsites. ”

If you are interested in a quote for this solution let us know and we will put you in touch with our friends at IDS Group.

Bosinver scoops top award for Family Friendly Accommodation of the Year 2017

Bosinver scoops top award for Family Friendly Accommodation of the Year 2017

Anytime Booking customer Bosinver has just won the Family Friendly Accommodation of the Year category at the 2017 VisitEngland Awards hosted at the Hilton Waldorf Hotel in central London. We are delighted for them – this national award is such an achievement, and it is wonderful to have their efforts recognised in this way.

Owner Pat says, “We have previously won the top national award for self-catering, but ‘Family Friendly’ is a new category and it is particularly thrilling to win this award as families are at the heart of our business. We strive to combine luxurious accommodation and facilities for parents with the creation of magical childhood memories for children on our farm.”

The congratulations have been flooding in on social media from guests, many of whom have been holidaying with at Bosinver for years. Check out what a wonderful place to stay it really is at www.bosinver.co.uk.

What Bosinver says about Anytime Booking

“The quality of our booking system is an essential part of our success – it is one of the first experiences our guests have of us so it must be as ‘award winning’ as the other experiences we offer – which it is! We are proud to use a Cornish firm that is going from strength to strength and building and improving the service that offered to us. Thank you, Anytime, for helping us to win this prestigious award.”

How Anytime can help you

1 Install a Book Now button on your website, the most effective call to action there is

2 Share live availability with global third parties like Booking.com, Airbnb and Tripadvisor

3 Increase your visibility on the web to take advantage of the spike in staycations and short-breaks

4 Maximise your booking process to capitalise on mobile browsing

5 Minimise the risk of double bookings

6 Flexible management tools to run your business your way, eg. categorising your inventory, setting your pricing, fixing discounts and occupancy rules, moving bookings

7 Up-sell welcome hampers, logs, activities, dogs, you name it – quickly and easily

8 Improve and automate the way you communicate with your visitors

9 Carve through your admin giving you more time to spend ensuring your guests have a fantastic stay

10 Detailed reception reports (arrivals/departures), housekeeping and financial reports, and owner statements

11 Backed up data and a great team of people behind the product to assist you every step of the way

Are you ready to increase your bookings, streamline your admin and stay ahead?

The challenges of a holiday park: increased demand requires increased innovation

The challenges of a holiday park: increased demand requires increased innovation

In recent years, the UK holiday market has been really up against it. Soaring fuel prices, the credit crunch and some pretty crummy weather saw holidaymakers tightening their belts and opting for cheap holidays abroad or staying at home altogether. However, the self-catering market has always shown a sense of resilience and as holidaymakers were forced to look for better value in their holidays, the ‘staycation’ factor boomed. A major benefactor was, of course, the holiday park.

In 2016, the phenomenon still breathes life and boasts higher figures than pre-recession. This remains good news for holiday parks. With falling oil prices and international security issues plastered all over the news, leisure-seekers are more likely than ever to put fuel in their car to go on their holidays in the UK, especially for short-breaks.

So, with holidaymakers being driven nicely towards the open arms of UK holiday parks, what are the main issues of the day for holiday park managers?

New behaviour, higher expectations

Guests are more demanding. They have more choice, more flexibility, and more say in a connected world. The domestic tourism market is also changing demographically. The greatest growth areas are the retiree and higher social group (or ABC1) markets. The trend towards staycations is becoming increasingly concentrated at the upper end of the market, while much of the current UK tourist infrastructure is concentrated at the lower end.

Holiday park operators are starting to address this shift; many of them are investing in glamping facilities or other luxury accommodation and products to encourage a new kind of experience on site. Catering with, and selling, local produce is also becoming more important, as is promoting ‘wellness’ to a growing band of new clientele by providing, for example, spa days and a range of life-affirming activities.

More online visibility, more connectivity

Holidaymakers now expect to be able to browse a holiday on a responsive website from their mobile or tablet. They want to see top quality, attractive photography and clear, honest information about what kind of holiday experience they will get. They also expect to be able to book their holiday online there and then through a clear, responsive booking engine. And God forbid if a destination doesn’t have WiFi! Holiday park owners can look into improving their websites and connectivity to dramatically reduce turn-aways from potential guests and therefore any loss of precious revenue.

Operational and administrative overload

If you’re out on the road as much as we are, you will often hear park owners say, “Owning, managing or working on a park is a way of life, not a job.” Life is very demanding; there are copious hours of round the clock admin, year-round stress keeping up occupancy levels, producing effective targeted marketing, and keeping the site itself maintained. Getting a good overview of the operational status of the business while keeping a hand on all the nuts and bolts of running a busy holiday park is paramount to an owner or manager.

So the holiday park environment has become challenging; it’s no longer okay just to receive bookings and carry out general maintenance and upkeep. It’s about really knowing customers, nurturing those relationships, planning smarter, constantly innovating and reacting to trends, and providing a gold star customer experience.

This is where a good PMS needs to step in, and Anytime Booking fits the bill

Anytime Booking is a PMS (property management software) that makes life easier for park owners and the very busy members of staff who work on site, addressing the challenges above.

Designed specifically for this sector, Anytime Booking is a responsive online booking and site management software that enables parks to sell holidays online, market through other channels such as Trip Advisor, Booking.com and Pitch Up, handle payments, manage reception, reduce admin, reduce running costs and produce a whole host of operational reporting and segmented marketing to the customers they want to attract. We also give parks the opportunity to sell activities, courses and any other extras such as fire-pit hire, logs, welcome packs, gift vouchers, tickets to barbecue nights, you name it.

“Not only has Anytime Booking revolutionised how I run my business, and kept it open all year round,” says Andrew Radford of Home Farm Camping and Caravanning Park, “an additional and welcome bonus is that we have had a massive increase in bookings. Before, I was often unable to get back to customers soon enough. Keeping track of payments, receipts, who is on site and who is arriving are all so simple with Anytime Booking – the system even sends out email communication, directions and a map on its own! What better service could you give to your guests?”

If you want Anytime Booking to help your holiday park go the extra mile to deliver a gold standard customer service, please contact us on 01326 574660 or info@anytimebooking.co.uk.