How it works
Everyone at Anytime Booking plays a part in giving you great support
Email us, call us, or learn through our Knowledge Base
Giving you great support
Giving you great support is really important to us. Everyone in the team plays a part in helping you make the most of the system. In the early days we help you configure your account to match your booking rules, we give your website developer the appropriate availability calendars and our tech team brands up your booking form for a great customer bookings journey.
It doesn’t stop there. Once you are live, we offer all the aftercare support you need, such as advising you if you want to make changes or if you just have a query on how to setup a discount code.
We offer Monday to Friday, 9am to 5pm telephone support. Our HelpDesk extraordinaire, Becky, is usually the first point of contact when you call in.
Call +44 (0) 1326 574660 and choose 1 for support
You can email us 24/7, 365 days of the year. Working together, we can learn more about your support needs and give you the answers quickly. On average, we respond within a couple of hours during our normal office hours.
The Knowledge Base
Our system is well documented in our knowledge base so you can find out how to use, configure and customise your Anytime Booking account easily.
This is accessible when you log into your Anytime Booking account.
“Great service from lovely people who are not only flexible and open in their approach but also have a good sense of humour and a genuine desire to help. Recently migrated to their systems for our holiday home rental business and it was one of the best business decisions we ever made.”
John Gunn, Managing Director, Sandcastle Holidays
“Over recent months the enthusiastic and professional team at Anytime have proven themselves to be very capable and willing suppliers. With their help and on-site training, the adoption of the cost effective Anytime Booking application, for our new Experience Freedom accommodation offerings, was a smooth and painless process which allowed us to bring a new product to market quickly and successfully. ”
Stephen Rowcroft, Caravan & Motorhome Club