We are often told our support is exceptional and that is really important to us. Our first-time response to your queries is usually within half an hour and our resolution time is fast. This puts us in the top percentage of software companies globally in terms of client care.

Since the Covid-19 pandemic, we have become a distributed team, working both from our headquarters in Helston, Cornwall, and remotely from our homes. We are constantly collaborating online and as such, our support to you flows seamlessly.

Everyone in the team plays a part in helping you make the most of the system. In the early days we help you configure your account to support your booking rules, we help you choose the appropriate availability calendars and our tech team brands up your booking form for a seamless guest booking journey to give you a high sales conversion.

It doesn’t stop there. Once you are live, we offer all the aftercare support you need, advising you if you want to make changes or if you just have a query on how to setup a discount code.