Caravan, Camping & Glamping Site of the Year 2018/19

Caravan, Camping & Glamping Site of the Year 2018/19

We are proud sponsors of the Carmarthenshire Tourism Awards 2018/19

Anytime Booking is proud to be sponsoring the Caravan, Camping & Glamping Site of the Year at this year’s Carmarthenshire Tourism Awards. And what a category! The outdoor holiday scene is strong as ever in Carmarthenshire, with its stunning backdrops, beautiful meadows, lush mountains and golden sandy beaches.

The shortlist for the Finalists this year are:

Fferm Llwynifan Farm/South Wales Touring Park
Dolbryn Camping and Caravanning
Coastal Wood Holidays
Erwlon Caravan and Camping Park

Erwlon is a long-time Anytime Booking customer! Congratulations to you all/Llongyfarchiadau i chi gyd!

Full list of awards:

  • Large Serviced Accommodation of the Year
  • Small Serviced Accommodation of the Year
  • Self-Catering Accommodation of the Year (2 units or less)
  • Self-Catering Accommodation of the Year (3 or more units)
  • Caravan, Camping & Glamping Site of the Year
  • Best Day Out – Attractions & Activities
  • Best Day Out – Festivals & Events
  • Most Exciting New Business
  • Taste of Carmarthenshire Award – Eating Out
  • Taste of Carmarthenshire Award – Food & Drink Retail
  • Made in Carmarthenshire (Arts & Makers) NEW FOR 2018
  • Sustainable Tourism Business of the Year
  • Most Effective Marketing Award
  • Best Customer Service
  • Community Tourism Award
  • Tourism Business of the Year

The winners will be announced at the gala Awards Ceremony on the evening of Wednesday 6th June 2018 at the Diplomat Hotel in Llanelli. Watch this space!

Touring, Camping & Caravanning Park of the Year 2018/19

Touring, Camping & Caravanning Park of the Year 2018/19

Proud sponsors of the Cornwall Tourism Awards 2018/19

Anytime Booking is proud to be sponsoring the Touring, Camping and Caravanning Park of the Year at this year’s Cornwall Tourism Awards. This category is for parks where the main provision is for touring caravans, motor homes and camping with few or no pitches occupied by caravan holiday homes or lodges.

This is an opportunity for campsites all around Cornwall to really think about what they do well, promote their achievements and be recognised by the tourism industry for their hard work. These parks should demonstrate exceptional customer service and offer an outstanding experience for visitors.

There are so many fantastic camping and touring sites around the county, including many of our own customers, and we encourage you all to enter! Create a buzz around your holiday business in Cornwall by entering the Awards and if you’re not already onboard, talk to us about ramping up your customer service with an easy to use online booking system!

The deadline for entering the awards is midnight on 22nd May for all categories except Customer Service Superstar and Tourism Events and Festivals which close on 22 August; in a change to previous years event organisers are asking businesses wishing to enter Events and Festivals to register now at

Entry is free and all entrants receive feedback.

The Awards launch follows just days after the announcement of the region’s success in the final event of the 2017/18 awards when 15 South West entrants were announced as finalists in the national VisitEngland awards. Our congratulations go to them all – you can see them here

Last year’s winners in this category were:

Gold – Polmanter Touring Park, St Ives,

Silver – Dolbeare Park, Saltash,

Bronze – Trevalgan Touring Park, St Ives,


Do you have what it takes to run away with a prize this year? Get your entry forms in, and good luck!

Glamping: going somewhere, fast

Glamping: going somewhere, fast

The outdoor market did once wonder if the glamping phenomenon would fall away just as quickly as it had risen. A simple analysis of the term camping in google searches shows that this is very much a fluctuating seasonal search term, but the term glamping is on the steep incline, all over google, all year round.

The outdoor movement has grown massively, but glamping has enjoyed a notable surge in growth as it appeals to camping and hotel lovers alike. It’s the winning of the hotel lover that is boosting this sector so much, attracting a whole new affluent clientele to the outdoor market, securing the glamping industry well into the future.

There have also been questions about the future security of the staycation. Worries withdrawn. World economy, the threat of terror strikes, Brexit, displaced societies and the refugee crisis and political unrest in the UK have all lent themselves to a strengthening of the staycation trend.

The key to staycation success is really about the value and quality of the experience on offer. What seems to be playing right into the hands of glamping business owners is that the holiday destination itself seems to be becoming less important to the glamping demographic than the actual experience itself, giving them the opportunity to constantly evolve and adapt to win the business.

What should you be thinking about if you are launching a new glamping business?

  • Less location, more experience – while the South West still comes in at number one for glamping destinations, make the most of your offering, provenance and experience. Research the type of glamping that is reaching saturation point in your area and go against the grain. Offer the little extras: thought about bush-crafting, bread-making, wine-tasting, weddings?
  • Pricing – hit the right mark; your prospective visitors should already be fumbling for their debit card as they peruse your gorgeous website.
  • Service and facilities – quality all the way. Look at the finer details of everything. MMFS! Make me feel special!
  • Customer expectations – ignore these at your peril. Glamping customers are ‘seekers’, they all want to ‘find’ something. Make sure they don’t leave your site still looking!
  • Connectivity & accessibility – a top class website with an integrated online booking management system to capitalise on online booking behaviours. Part of your success matrix must be a good PMS (property management software).

Anytime Booking will be your perfect PMS; we have put years into becoming specialists in this market. We work in an agile methodology, constantly inspecting and adapting what the development priorities are, keeping in tune with the nuances and fluctuations of the glamping market.


Do you want to control access to your park using a barrier system?

Do you want to control access to your park using a barrier system?

Anytime Booking integrates with IDS Group for seamless access control

We are pleased to announce that Anytime Booking is now integrated with IDS Group’s barrier and ANPR (automatic number plate recognition) solution. Working with multi-award winning Padstow Touring Park and IDS Group, we have developed a simple access control solution from within the booking system for holiday park and campsite owners who want to fully control who is on site.

Tas Kyriacou, Head of Business Development IDS Group said, “The Anytime Booking software is an excellent tool which is widely accepted in the industry, so it extends the scope of our offer. Together we now provide a one-stop solution for customers who want to increase their business efficiencies. Holiday parks who utilise Anytime software can commission our barrier and ANPR system to seamlessly work in tandem. This first project with Padstow Touring Park gave us the opportunity to work together and take advantage of the benefits of both systems, making life easier for staff and customers.”

Philip Barnes, Padstow Touring Park Director said, “We feel the barrier system is invaluable to our business and having the link between the Anytime platform and the IDS barrier makes booking in faster and cuts out some of the human errors. We are always looking to improve existing systems and to stay ahead of other caravan sites where we can; we feel that we can work with Anytime and IDS Group over the coming years to keep moving with the times and give customers what they want whilst making things easier for the staff to use.”

Vanessa Glossop, Communications Director, Anytime, adds “It is fantastic to be working with IDS Group to give customers like Padstow Touring Park more benefit to the technologies they’ve invested in. While IDS Group can efficiently restrict and manage vehicular access to our customers’ premises with their barrier system, a car registration entered at the point of booking in our system is automatically recognised by the ANPR camera as visitors approach for their holiday, giving them immediate access. The partnership gives further edge to our offering as a booking management platform for holiday parks and larger campsites. ”

If you are interested in a quote for this solution let us know and we will put you in touch with our friends at IDS Group.

Bosinver scoops top award for Family Friendly Accommodation of the Year 2017

Bosinver scoops top award for Family Friendly Accommodation of the Year 2017

Anytime Booking customer Bosinver has just won the Family Friendly Accommodation of the Year category at the 2017 VisitEngland Awards hosted at the Hilton Waldorf Hotel in central London. We are delighted for them – this national award is such an achievement, and it is wonderful to have their efforts recognised in this way.

Owner Pat says, “We have previously won the top national award for self-catering, but ‘Family Friendly’ is a new category and it is particularly thrilling to win this award as families are at the heart of our business. We strive to combine luxurious accommodation and facilities for parents with the creation of magical childhood memories for children on our farm.”

The congratulations have been flooding in on social media from guests, many of whom have been holidaying with at Bosinver for years. Check out what a wonderful place to stay it really is at

What Bosinver says about Anytime Booking

“The quality of our booking system is an essential part of our success – it is one of the first experiences our guests have of us so it must be as ‘award winning’ as the other experiences we offer – which it is! We are proud to use a Cornish firm that is going from strength to strength and building and improving the service that offered to us. Thank you, Anytime, for helping us to win this prestigious award.”

How Anytime can help you

1 Install a Book Now button on your website, the most effective call to action there is

2 Share live availability with global third parties like, Airbnb and Tripadvisor

3 Increase your visibility on the web to take advantage of the spike in staycations and short-breaks

4 Maximise your booking process to capitalise on mobile browsing

5 Minimise the risk of double bookings

6 Flexible management tools to run your business your way, eg. categorising your inventory, setting your pricing, fixing discounts and occupancy rules, moving bookings

7 Up-sell welcome hampers, logs, activities, dogs, you name it – quickly and easily

8 Improve and automate the way you communicate with your visitors

9 Carve through your admin giving you more time to spend ensuring your guests have a fantastic stay

10 Detailed reception reports (arrivals/departures), housekeeping and financial reports, and owner statements

11 Backed up data and a great team of people behind the product to assist you every step of the way

Are you ready to increase your bookings, streamline your admin and stay ahead?

Adapting the way we work at Anytime Booking HQ

Adapting the way we work at Anytime Booking HQ

Leaner, quicker, smarter

Agile at Anytime

We’ve come a long way since our humble beginnings with only one developer. As the Anytime team and user community has grown, we are adapting the way that we work.

Like many startup businesses, we have gone through something of a step change in the past few months.

Our challenges

As the system and user community grows, so do the questions on how Anytime can help our users to process and manage their bookings. Whilst we remain focused on camping and holiday businesses as our core offering, the level of feedback and feature requests have been fantastic over the years.

We manage hundreds and thousands of lines of code. We write new code, we revisit old code and find new ways of improving it, and we clear out bugs in the system when they appear. We juggle feature requests that come from customer discovery as well as those borne from our own ideas about better ways to design the software, whilst keeping up with the ever changing requirements of the internet. All of these need to be balanced. We also need to think about the impact of development on all our customers and on our communication in terms of sales, marketing, training and updating our knowledge base.

We welcome Agile

Agile is an umbrella term for a spectrum of work flow practices that all follow the same principle of working in small cycles known as iterations (usually two weeks).

Anytime adopted Agile this year with the help of a Cornwall based Agile business coach, Matt Hosking. Utilising Agile means we try to match our team’s capacity to work with a predetermined and time estimated set of tasks that the team here have all agreed need to be completed within that iteration.


It works for us as it’s a lightweight, efficient, but constantly moving workflow methodology. It allows for flexibility along the way – as there can often be setbacks, especially in the digital age. Agile allows us as a team to accommodate change at any point in the iteration or development process, yet still feel that we are moving forward and able to deliver value in short yet meaningful loops.

Before every iteration takes place, we move to our board. We review all our candidates, suggestions from our user community, and our backlog. Our backlog is development to the system we know we need to do.

Every card on the board is a story, a story of development on how it improves the Anytime community. These stories vary by the scale of the works required to update the system. We have epic stories that take us months to complete, down to short stories that can sometimes take a few hours.

Within every iteration cycle, we look to balance the variety of stories to keep the workflow moving forward.

Every morning we stand up to review our progress within the current iteration; pushing all new code to a testing account for the team to learn and review.

Quality Assurance & Testing 

Because Agile breaks our workflow into two week chunks, we are always testing as we go, leading to high-quality releases. If something isn’t quite ready, we will push it back into the next iteration; not done means it isn’t shipped.

Not only are we are continuously planning, testing and deploying code, we are then retrospectively reviewing the success of the past iteration. This means we are also always measuring our processes and eliminating time wastage.

Speed to market

Your requests, or user stories, become as real to us as they are to you. User stories form the backbone of the Agile plan. We assess them, size them up and prioritise them just like any other wish list.

We work out how many tasks we can get done in our two-week iteration and plan them in, a prioritised to-do list drawn up by a team with a drive to get things done. This means we can always react and pivot quickly which leads us into very regular development and release cycles – adding more value to you.

User feedback is immediate

With software as a service in an online environment, both delivery to, and feedback from, the market is immediate. The emphasis on getting shippable features or system enhancements into your hands frequently means the whole Anytime project is guided largely by you, the market. This keeps our software relevant but equally as important, it increases the possibility that together we’ll find the next big thing, that killer feature to keep us all ahead.

Change in development cycles used to be a no-no. But now we review progress daily in a brief morning meeting or stand-up. With stand-up, we have the chance to let our team mates know if we have any blockers to our workflow, and how we might break through them to keep focused and on track. We constantly inspect and adapt to change, always ready to modify what we are doing – it’s never too late.

A bonded team

Getting things done becomes a process involving every individual at Anytime. Everyone has a voice, everyone is empowered, everyone has opportunity to contribute to the task at hand. It also means that we are all accountable and motivated. It is a truly strategic and collaborative environment with everybody interacting daily with business direction.

So, behind your software that you use every day there are real people breathing life into it, discussing your request round a candidate board, moving it into our agreed backlog or prioritising it into the next iteration of work, then executing, testing and releasing it.

The really cool thing about working this way, is that we avoid the burnout rate so often associated with the software industry and every two weeks you get something of value.

Our emoji magnets on the board don’t always represent the emotions we experience towards the development work we are working on! 

The future is bright

We are constantly working hard to improve our service to you and we have some new and exciting projects that we are currently planning for the New Year and beyond. These include designing and deploying a new availability chart, working on the UX look and feel of the admin area, improving speed and building relationships with OTAs to help you collect more bookings.

By working in an Agile way we believe it will provide us with the best working environment to deliver these changes.