1) Automatic email responses
Using Anytime Booking can substantially reduce your company’s administrative tasks. When you receive a new booking an automatic welcome email will be instantly sent out to your customer, with all their booking details, at the click of a mouse! Not only that, you’ll be able to see the email was delivered successfully. There are many automatic emails you can use, including; balance reminders, provisional bookings, pre-arrival and post departure emails, to name a few. All designed for effective communication between you and your customer – no more copying and pasting from one customer to the next, and spending the next half an hour panicking as to the whether the email has actually reached its destination, or is stuck somewhere in cyberspace!
2) Email Marketing
Above and beyond the general automatic emails, you can send targeted email marketing campaigns. Are you still sending costly brochures in the post? Getting fed up with the long process of sending mass emails to everyone you’ve ever collected an email address for and not knowing whether they’ve been delivered or opened? We have an email marketing module that allows you to segment your customer data for creating targeted email marketing campaigns. You can send a targeted email to everyone that stayed with you, in a specific pitch or cottage, and came with a dog because you have some dog friendly spaces left to sell!
3) Full connection with Pitchup.com
We have a full integration with the UK’s leading campsite, Pitchup.com. This integration is designed to save you time by sending all the booking information directly into your Anytime Booking account and updating the availability for both services. No need to worry about receiving emails from Pitchup.com confirming your latest booking and having to quickly get them into your current booking management system before a double booking happens.
4) You’re able to export customers
Just a simple thing, but really handy! You can export a full .CSV of all your customer data – great for sending out personalised letters and postcards.
5) Easy to read availability chart
Nothing is more complicated (and frustrating sometimes) than keeping up with your bookings. “How did I manage to book the same unit for the same date twice?!” or “Did I really make that unavailable in the middle of the summer?!” These are some of the common questions I’m sure you have asked yourself at least once this year. We have an easy to read availability chart. You can see when each of your pitches and cottages are available, when they are booked, as well as the dates you have chosen to set them as unavailable – just simple and less time consuming!
6) Statistics, stats and just the stuff that lets you know how well you’re doing
Do you want to keep track of your telephone and online bookings that are easy to view? Our little pie charts will help you to do this – allowing you to keep monthly or yearly records of your bookings and referrals. You could even use this information to tailor an email marketing campaign! You can also generate some nifty reports to see how well your referrals are earning you money – great to find out if the magazine advertisement your paying for is actually generating bookings.
7) We create search widgets
We offer a wide variety of availability search widgets. This makes it easier for you, and your customers, to find out what’s available and how much it costs at the click of a button. As well as this, our widgets blend seamlessly with your website giving your customer faith in your brand.
8) Booking process brand match
We customise the customer-facing element of your booking system to match the look and feel of your website! We understand that the company brand is very important. So we like to make sure the customer journey, from search availability through to making a booking, is simple to use and completely your company identity.
9) Attention to detail…
The most important aspect of any business is to make sure the customer is happy and comfortable. We know booking systems are not the easiest to get to grips with and we understand there are some moments where you could really do with our help – and this is why we have developed a knowledge base. Our knowledge base is regularly updated with detailed descriptions of each area of our system. Just type in what you are looking for and suggestions will appear!
10) Our team!
Something very unique about Anytime Booking is our team. We are a young, friendly, passionate and energetic bunch and we are here to help you make the most out of your Anytime Booking system! Over the past 2 years we have developed a great community of users and if you’re thinking of joining us, feel free to give us a call or drop us an email and we’ll be delighted to show you how we can help you.